To provide consumers with reliable delicious and safe food, food defense and food security is always foremost in our minds at every step of the process, from product development through procurement of resources, manufacturing and distribution.

To maintain communication with consumer groups, we organize dialogues to meet their interests together with production facility tours. It gives us a better understanding of what consumers are interested in.

Praised by consumers Nisshin Cooking Flower®, our bottle-type wheat flour product launched in 2015 has been praised by consumers for being so easy to use, and received many awards in the Japan Packaging Contest, Nikkei Superior Product Award and Good Design Award.

Through conducting consumer seminars and participation to educational events, we provide the information about food situation and food safety particularly wheat and flour in Japan.

The Sou Shoku Club is a members-only service where we introduce new products and provide information on product recipes and market information, etc. to, and specialists respond to enquiries from, clients who purchase flour and prepared mix products for business use.

We extend to create appropriate environment to each employee's qualifications and roles by own developed education programs, that enable to improve their own skills individually.

In FY2015, we held tours for investors to the Flour Milling Museum and Nisshin Flour Milling Inc.’s Tsurumi Plant.

The Museum offer to deepen understanding of the state of art flour milling technology and the company’s history since inception through to today.
And the Tsurumi Plant shows the process of milling from the production to dispatch of the flour.